Now indexing 47 municipal sites across 12 states

AI search for any municipal website.

Paste a city URL. Get a working resident assistant in under five minutes.

https://
Free preview. No signup required.·Indexes in ~4 minutes for sites under 500 pages.
assistant.herndon.va.gov

Try a quick question on Herndon:

Trusted by clerks & communications teams at

Herndon, VANorthampton, MAGilbert, AZAnn Arbor, MIBloomington, INPasadena, CABrookline, MAAsheville, NC+ 43 more municipalities
01 / 05 · What you can trust

Four guarantees on every answer.

Retrieval-augmented generation is the easy part. These are the constraints that make it safe to put on a .gov domain.

Grounded

Every cited claim traces to a real indexed page.

…residential fences up to 6 feet are permitted as-of-right [1] Zoning Code §4.2.

Citations are validated against retrieved chunks before the answer is shown. Unverifiable claims are stripped.

Conservative

Below the confidence threshold, it refuses.

I don't have a confident answer for that in the current index. For tax appeals, contact the Treasurer's Office at (703) 435-6800.

No fabricated answers. No hallucinated phone numbers. Residents are pointed to a real human when the index can't help.

Auditable

Every Q&A logged with its sources for staff review.

14:32"When is bulk pickup?"answered
14:31"Can I appeal a fine?"refused
14:29"Yard sale permit?"answered

Staff dashboard shows every question, the answer given, sources cited, and whether the resident clicked through.

Current

Recrawled on schedule, refreshable on demand.

Last full recrawl2 days ago · 487 pages indexed
Next scheduledSunday, 03:00 ET
Manual refreshAvailable anytime →

Pushed a new ordinance this morning? Hit refresh, the assistant catches up in minutes — no support ticket needed.

Avg. response time412ms ↓ 18%
Citation accuracy98.4% ↑ 2.1%
Refusal rate3.2% ↓ 0.4%
Questions resolved14,829 ↑ 24%
02 / 05 · Security & data handling

What we collect, what we don't, and where it lives.

Built to clear procurement review. No surprises in the data flow, no claims we can't back up.

Public-only crawl

We only index pages reachable from your public homepage. No intranets, no third-party scraping, no APIs without your explicit configuration. Our crawler respects robots.txt and identifies itself in the user-agent string so your IT team can see exactly what touched your site.

No resident PII

The assistant never requests a resident's name, address, account number, or any personal information. Questions and answers are logged anonymously for staff audit. No IPs or session identifiers are retained beyond short rate-limit windows.

Encrypted in transit

Every connection — resident to widget, widget to API, API to database, API to OpenAI and Anthropic — runs over TLS. Indexed content is scoped per customer with strict access controls; only server-side service credentials read or write, and they rotate on demand.

You own your content

Your indexed pages are your data. Delete on request and your content is removed from our database. We don't train AI models on your content, and the vendors we use for embeddings and generation operate under commercial API terms that exclude API requests from training.

03 / 05 · How it works

Three steps. No IT ticket.

From the moment you paste a URL to a working assistant on your homepage — under five minutes for most sites.

01Paste a URL

Paste a URL.

We crawl public pages, PDFs, ordinances, and meeting minutes. Nothing private, nothing behind a login.

02~4 minutes

Instant index.

Semantic search and citation-grounded answers, ready in minutes. Every response links back to a source page.

03One script tag

Embed anywhere.

One script tag. Works on any city website, internal portal, or staff intranet. Inherits your typography.

04 / 05 · Install

Ship it before your next council meeting.

Drop this anywhere on your site. No build step, no npm, no framework required.

index.html
<!-- Drop into your site's <head> or before </body> -->            
<script src="https://cdn.clerkapi.com/widget.js"
        data-city="herndon-va"
        data-theme="auto"></script>

<!-- Or render inline anywhere on the page -->
<div id="clerk-assistant"></div>
05 / 05 · Built for

The people answering the phone.

ClerkAPI deflects the questions you've answered a thousand times so you can focus on the ones that actually need a human.

Town clerks

Stop answering the same questions 40 times a day.

Trash pickup, office hours, parking permits — the assistant handles them so your inbox doesn't have to.

Permit desks

Residents find the right form without calling in.

Surface the exact application, fee schedule, and submission instructions for any permit type.

Communications teams

A search experience that actually works.

Replace the broken site-search nobody trusts with grounded answers that link straight to source pages.

Pricing

Less than one phone line.

Flat monthly pricing. No per-seat fees, no per-question metering, no procurement maze.

Starter
$149/ month

For a single municipality getting started.

  • One city, up to 500 indexed pages
  • Monthly recrawl
  • Citation-grounded answers
  • Embeddable widget
Custom
Let's talk

For counties, multi-city deployments, and state agencies.

  • Multi-city deployments
  • Full API access
  • SSO & SAML
  • Custom integrations & SLA
FAQ

Questions before you paste.

Everything we get asked on procurement calls, answered plainly.

Only your public website. We crawl pages, PDFs, ordinances, and meeting minutes that are already reachable from your homepage. Nothing private, nothing scraped from elsewhere, no third-party sources.
Answers are grounded in your indexed pages with source citations on every claim. When the assistant isn't confident, it refuses and suggests contacting the relevant department by phone or email — it never fabricates.
No. The widget is a single script tag your communications or web lead can drop into the site's footer or sidebar. There's no server-side install, no database, no API key to rotate.
Monthly on Starter, weekly on Professional, and on-demand on Custom. You can also trigger an immediate recrawl from the dashboard after publishing major updates — useful around budget season or new ordinances.
The widget meets WCAG 2.1 AA standards out of the box: keyboard navigable, screen-reader labeled, sufficient color contrast, no motion that can't be paused. We publish a current VPAT on request.
Yes. The widget inherits your site's typography and base colors by default, or you can pass a theme object with custom fonts, accent colors, border radii, and copy strings.
English at launch. Spanish ships in Q3 2026, with Vietnamese, Korean, and Mandarin on the roadmap for Q4 based on customer demand.
Monthly billing, no contracts, no procurement song-and-dance. Cancel from the dashboard with one click — your widget keeps working through the end of the billing period.